
FAQs
How do I place an order?
You can place an order directly through our website, by emailing us at sales@gilesfireworks.com, or by calling 07423 641098.
Our friendly team is happy to help you choose the right products for your event.
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How do I pay for my order?
We accept payments via BACS, cash on delivery, or credit/debit card.
Payment is only taken once your delivery address has been confirmed. Once your order is ready, we’ll contact you with full payment details.
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Can you deliver to my address?
We deliver to all areas listed on our Delivery Areas Page.
Please note: We do not deliver or supply fireworks to addresses in Scotland.
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Who can purchase fireworks?
You must be 18 years or older to purchase fireworks — it’s illegal to sell fireworks to anyone under 18.
At Giles Fireworks, we operate a Challenge 21 policy, meaning anyone who appears under 21 will be asked to provide valid photo ID upon delivery.
If ID cannot be provided, we will not complete the sale.
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Where and when can I set fireworks off?
You can set off fireworks:
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On your own property, or
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On someone else’s property with their permission.
It is illegal to set off fireworks in public places or on roads/highways.
Fireworks may be used any day of the year between 7:00am and 11:00pm, except during these special occasions:
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Bonfire Night: until midnight
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New Year’s Eve: until 1am
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Diwali: until 1am
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Chinese New Year: until 1am
